Software Support Policy

These Terms & Conditions of Use (the "Terms of Use") apply to this web site, inclusive of all linked areas, (collectively, the "Site"). You acknowledge and agree to be bound by the Terms of Use. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE THE SITE OR ANY SERVICE PROVIDED THEREIN.

The following governs the delivery of support services by Sabresoft Systems with respect to products provided by Sabresoft Systems. Using the Online Product Support Library area of this Site indicates your acceptance of these Terms of Use.

Availability:

The Online Product Support Library service is available to all users of products provided by Sabresoft Systems.

Exclusions:

• Sabresoft Systems will use reasonable efforts to provide Technical Support services for its currently available products, however, cannot guarantee that every question or problem raised by the user will be resolved.

• No individual direct support for third party software other than the information found within this Site will be provided.

• Technical Support relating to problems encountered while using the product in a manner for which it was not designed, via misuse, modification or otherwise will not be provided.

• Technical Support via telephone, email or any means other than that provided within this Site will not be made available except under prior agreement.

Sabresoft Systems reserves the right to withdraw or suspend Technical Support services without notice.

Support Request Provisions:

Technical Support requests submitted are subject to the Terms of Use of this Site and to the following additional provisions:

• Submissions without a valid registration code will be rejected without notice.

• Response times will vary based on volume of requests received.